Packaging & Delivery
Packaging
Opening a Cheal Opal box is the beginning of a luxurious tale. Each package, a soft touch of elegance with our signature crest, unfolds like a narrative, heightening the anticipation for the opal treasure within.
Crafted with care, your opal is encased in our sturdy, elegant wooden jewellery box, made with beautiful Italian leather, ensuring it arrives in your hands as perfect as it left ours—a treasure secured for its journey and your peace of mind.
Delivery
Every purchase from Cheal Opal is dispatched using an express delivery service with a traceable shipping method and complementary insurance. Our commitment is to ensure that your opal is not only transported securely but also with the utmost regard for its value and significance.
Estimated Delivery Times:
- Domestic Express: 1-3 Days
- International Express: 2-4 Days
Our Trusted Couriers:
Warranty & Return
Shop with confidence at Cheal Opal, where each exquisite piece comes with the promise of enduring quality
5-Year Warranty
Experience the lasting brilliance of Cheal Opal with our 5-Year Warranty. We stand behind the exceptional quality of our gemstones & jewellery, offering you a comprehensive warranty that covers any craftsmanship defects or naturally caused complications with your opal gemstone. Trust in our commitment to maintaining the beauty and integrity of your opal pieces for years to come.
30-Day Return Policy
Your complete satisfaction is at the heart of our service. If your Cheal Opal selection does not fully meet your expectations, you may return it within 30 days of purchase for a full-refund. We ensure a straightforward and hassle-free process for your peace of mind.
30-Day Exchange Policy
At Cheal Opal, we want your jewellery to match your vision perfectly. If you decide to opt for a different piece, our 30-Day Exchange Policy allows you to find your ideal match with ease. Explore our collection and exchange with confidence, knowing we’re here to make your opal dreams come true.
